Q1. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.Also Western Union.
Q2.Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
Q3. How about your delivery time?
A: Generally, it will take 1 to 7 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q4. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q5. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q6: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ; 2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
Q7: If we can’t find a required product on website,how can we do?
A: You can contact us and tell us OEM part number,we will check for you.
Q8. What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons. we can pack the goods in branded boxes after getting your authorization letters.
About the choice of American standards and Chinese (European) standards
An important distinction is that the American standard turn signal is red, and the Chinese (European) standard turn signal is yellow; The American standard is that the product is produced according to the American traffic vehicle regulations, and the Chinese standard is that the product is produced according to the Chinese (European) traffic vehicle regulations. If you do not know how to choose, please provide your vehicle VIN and vehicle photo to us, we will confirm for you.
About receiving details
Dear customer, because the lamps are fragile products, in a few cases, they are damaged because the logistics is too violent, please open the package before signing for a detailed inspection, if you find damage, please refuse to sign for, and ask the logistics carrier to issue a "proof of damage", and then provide our damaged product pictures, keep the outer packaging of the products, and contact us in time to deal with;
About product confirmation
If you are not sure if our product is right for you, please contact us with your vin and photo of the original car and we will confirm it for you
About delivery and shipping time
After payment, if in stock, we will ship within 2 days after the inspection test. If the product is temporarily out of stock, it will be shipped within 7 days. Usually in Asia, Oceania, Europe and North America 10-30 days to get the product, South America and Africa 25-60 days to get the product. We can provide invoices. If you have any questions, please contact us directly.
About warranty
1. For defective products (excluding products that are artificially damaged and/or misused), the manufacturer provides a limited warranty of 365 days (upon receipt).
2. Defective items must be reported and returned within the warranty period (with original packaging if possible). You have to tell us what the defect is, provide photos and videos
About us
1. Provide timely delivery and quality service, our goal is to make customers satisfied
2. We are committed to being the ideal partner in the automotive light accessories market, always providing high quality service and output value in the output solutions of headlight and taillight products
3. We help you upgrade your lights in the easiest and most convenient way. Most products are plug-and-play, so you can say goodbye to halogen lights in exchange for a safer, more comfortable driving experience
